Fieldbase is a SaaS field service management platform for technical service companies. It includes work orders, digital checklists, equipment tracking, an offline mobile app for iOS and Android, AI-powered PDF reports, fleet management with GPS, visual workflow automations, time tracking, client portal, and a REST API. It is designed to replace paper-based workflows and spreadsheets with a single integrated platform.

How much does Fieldbase cost?

Fieldbase has simple per-user pricing — you pay one price per user per month, with no base fee. Starter is €12/user/month (5 users, 500 clients; includes reports, GPS tracking, audit logs and API), Professional is €29/user/month (25 users, 5000 clients; most modules included), and Enterprise is €39/user/month (unlimited everything, branded mobile app, dedicated account manager). Yearly billing is 15% cheaper. Optional add-on modules are also priced per user (e.g. HR, fleet, knowledge base, customer portal), so you only pay for the team that uses them; SCIE fire-safety is priced per installation. A free plan for up to 2 users with no credit card is also available.

Does Fieldbase work offline?

Yes. The Fieldbase mobile app works completely offline on both iOS and Android. Technicians can complete inspections, fill out digital checklists, and record data without internet connectivity. Everything syncs automatically when connectivity returns, with no data loss.

What features does Fieldbase include?

Fieldbase includes: work order management with assignment and scheduling, customizable digital checklists per equipment type, equipment tracking with QR codes and maintenance history, offline mobile app for iOS and Android, PDF reports with AI-generated summaries, fleet management with real-time GPS tracking, visual drag-and-drop workflow automations, time tracking with iOS Live Activities, AI-powered knowledge base for technicians, client portal for real-time updates, SCIE fire safety compliance module, and a documented REST API with webhooks.

What industries does Fieldbase serve?

Fieldbase serves any company with field technicians performing on-site services: HVAC maintenance, plumbing, electrical services, fire safety inspection (SCIE compliance), elevator maintenance, industrial equipment servicing, facility management, fire extinguisher inspection, security systems maintenance, and general technical assistance companies.

Does Fieldbase have a mobile app?

Yes. Fieldbase has a native mobile app for iOS and Android built with React Native (Expo). The app supports offline mode, push notifications, QR code scanning, GPS location tracking, digital checklists, time tracking with iOS Live Activities on the Lock Screen, and automatic data sync. Enterprise plans can get a fully branded mobile app with custom name and icon.

Can Fieldbase generate service reports automatically?

Yes. Fieldbase generates professional PDF reports from completed work orders and checklist data. Reports include AI-generated summaries powered by GPT-4o-mini that describe the work performed. Reports can be sent directly to clients via email with one click. Available on Professional and Enterprise plans.

Does Fieldbase have an API?

Yes. Fieldbase provides a documented REST API, real-time webhooks, and an MCP (Model Context Protocol) server for AI assistant integration. API keys with configurable scopes and webhook events for work order lifecycle are available on Professional and Enterprise plans.

How does Fieldbase compare to other field service management software?

Fieldbase differentiates from tools like ServiceM8, Jobber, or ServiceTitan by offering: full offline mobile support with automatic sync, AI-powered report generation, visual workflow automations without code, SCIE fire safety compliance (unique for Portuguese market), time tracking with iOS Live Activities, an AI knowledge base for technicians, and EU data residency. Simple per-user pricing starts at €12/user/month, significantly lower than many enterprise alternatives.

Is Fieldbase available in Portugal?

Yes. Fieldbase is headquartered in Portugal and specifically built for the Portuguese and European market. The platform is fully available in Portuguese (pt-PT) and English. It includes SCIE fire safety compliance for Portuguese regulations. Data is hosted in the EU (Paris region). Pricing is in euros.

How does Fieldbase handle data security?

Fieldbase uses enterprise-grade security: data is hosted in the EU (Paris) on Supabase PostgreSQL with row-level security, authentication via JWT tokens, API keys with SHA-256 hashing and configurable scopes, webhook secrets with HMAC-SHA256 verification, audit logging for compliance, and multi-tenant data isolation where each organization only accesses its own data.

What is SCIE compliance and does Fieldbase support it?

SCIE (Segurança Contra Incêndios em Edifícios) is the Portuguese fire safety compliance regulation for buildings. Fieldbase includes a dedicated SCIE module that tracks utilization types (UT-I to XII), risk categories, non-conformities with auto-generated codes, training records, drill records, and document management. It helps fire safety companies maintain compliance documentation and inspection records digitally.

Field service operations.Simplified.

Work orders, digital checklists, equipment tracking, and team coordination — all in one platform built for field service companies.

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app.fieldbase.work

Planning

Week+ New Order

Mon 14Tue 15Wed 16Thu 17Fri 18

Mike R.

Hudson Yards

One Penn Plaza

Sarah C.

Times Sq.

Mt. Sinai Hospital

James T.

Chelsea Mkt

Rockefeller Ctr

Lisa P.

Park Ave Tower

Gramercy Hotel

WO-2851In Progress

Hudson YardsManhattan, NY

09:00 – 12:30

Fire extinguishers18/30

UrgentAnnual

WO-2849 completedJames T. · 2 min ago

Live tracking

9:41

Hudson Yards09:00 · Done

One Penn Plaza11:30 · In Progress

Chelsea Market14:00

2/3 visits

Workflow

Track every step of the process

Full visibility over your process. Know exactly where every quote, order, work order, transport guide, invoice, and more stands — all in one platform.

Client Order

Log client requests and track their progress from the very first moment.

Work Orders

Know who's doing what, where, and the current status of every job.

Transport Guide

Track every transport guide issued, from loading to delivery.

Invoice

Follow the invoicing tied to each job, without missing a thing.

Client Order

Log client requests and track their progress from the very first moment.

Work Orders

Know who's doing what, where, and the current status of every job.

Transport Guide

Track every transport guide issued, from loading to delivery.

Invoice

Follow the invoicing tied to each job, without missing a thing.

Features

Everything your field team needs

From the office to the field and back. One platform that connects planning, execution, and reporting.

Work Orders & Checklists

Create, assign, and track jobs in real time. Custom digital checklists per equipment type, with offline support and automatic sync.

Equipment Tracking

Every asset with a full history. QR code scanning for instant lookup, expiry alerts, and maintenance records.

Offline Mobile App

Works without internet. Technicians complete inspections offline and everything syncs automatically when connectivity returns.

PDF Reports & AI

Generate professional reports with automatic AI summaries. Send directly to clients with one click.

Workflow Automations

Build visual workflows that react to events, run on schedules, or trigger manually. No code required.

Live Map & Tracking

See where your team is in real time. Optimize assignments and respond faster to urgent requests.

Fleet Management

Track vehicles, assign them to jobs, and monitor your fleet in real time with GPS integration.

Time Tracking

Clock in and out with one tap. Track real-time status — driving, on-site, break — visible on the iOS Lock Screen.

AI Technical Support

Upload manuals and technical docs. Technicians get instant AI-powered answers from your company knowledge base.

Client Portal

Reports, real-time updates, and scheduling — your clients follow everything without needing to call.

Team Chat

Real-time messaging across your team, office and field — direct and group conversations with notifications, on web and mobile.

API, Webhooks & AI

Integrate with your existing systems through a documented REST API, real-time webhooks, and an MCP server for AI assistants.

Enterprise

Custom branding, dedicated mobile app, SCIE fire safety compliance, unlimited everything, and a dedicated account manager.

How it works

Three steps. Full control.

A simple workflow that scales from a 3-person team to a 100-person operation.

Plan

Create work orders, assign technicians and equipment, set schedules. Your team is notified instantly.

Execute

Technicians complete inspections with offline-ready mobile checklists. GPS-tagged, real-time progress visible to managers.

Report

AI-generated PDF reports sent directly to clients. Full audit trail and compliance documentation.

Pricing

Simple, transparent pricing

Choose the plan that fits your operation.

Starter

$12/user/month

For small teams getting started with digital field operations.

Everything in Free

Service contracts (recurring revenue)

Projects (work order bundles)

PDF reports with AI summaries

Real-time tracking and geofencing

Full audit trail

API & Webhooks

Visual workflow automations

Custom domains (+$20/domain/mo)

Up to 5 users · 500 clients · 1000 equipment · 25 WOs/week

Get started

Professional

$29/user/month

For growing companies that need the full toolkit.

Everything in Starter

Fleet management

Knowledge base with AI

Client Portal

Priority support

Custom domains (+$20/domain/mo)

Up to 25 users · 5000 clients · 10000 equipment · 100 WOs/week

Get started

Enterprise

$39/user/month

For large operations requiring full customization and dedicated support.

Everything in Professional

Human Resources (schedules, attendance, leave)

Custom Branding & Apps (logo, colors, domains)

Custom domains included

Unlimited users, clients, work orders

Unlimited automations

Branded mobile app (iOS + Android)

Dedicated account manager

SLA guarantee

Everything unlimited, domains and branding included

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Compare

Every feature by plan

Feature	Free	Starter	Professional	Enterprise
Limits
Users	2	5	25	∞
Clients	25	500	5000	∞
Equipment	100	1000	10000	∞
Work orders / week	5	25	100	∞
Features
PDF reports with AI summaries	—
Real-time tracking and geofencing	—
Fleet management	—	+$19/user
Visual workflow automations	—	50 nodes	250 nodes	∞
Service contracts (recurring revenue)	—
Projects (work order bundles)	—
Purchases — suppliers, orders, invoices	—	+$9.99/user	+$9.99/user	+$9.99/user
Client Portal	—	+$19/user
Team Chat	—	—	—	+$6.99/user
Knowledge base with AI	—	+$19/user
API & Webhooks	—
Full audit trail	—
Human Resources (schedules, attendance, leave)	—	+$79/user	+$79/user
SCIE fire safety	—	+$79/mo	+$79/mo	+$79/mo
Custom Branding & Apps (logo, colors, domains)	—	+$89/user	+$89/user
Priority support	—	—

Included+$ Add-on— Not available

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